Shipping policy

Shipping Policy – TopFire.ca

1. Shipping Locations
We currently ship across Canada. Unfortunately, we do not offer international shipping at this time.

2. Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).
  • Orders placed after 2:00 PM EST may be processed the next business day.

3. Shipping Rates & Delivery Times

  • Standard Shipping: 5-10 business days
  • Express Shipping: 2-5 business days (if available)
  • Shipping rates are calculated at checkout based on your location and selected shipping method.

4. Free Shipping
We may offer free shipping on orders over a certain amount. Please check our website for current promotions.

5. Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor your delivery.

6. Shipping Delays
We are not responsible for delays due to weather, carrier issues, or other unforeseen circumstances.

7. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer support within 7 days of the expected delivery date.

8. Contact Information
For any shipping-related inquiries, please reach out to our support team at [insert contact info].

This policy is subject to change. Please review periodically for updates.